Artrya
Redesigning the UX and defining the brand of an AI health tech tool to help transform coronary diagnosis.
2021
Lead Product Designer
Helping physicians rapidly and accurately detect, visualize, and interpret cardiac disease within minutes, saving time, costs, and the need for invasive intervention.
What we achieved
Bill-related inquiries
32%
decrease
Reduced billing-related customer support volume by 32% within 1 quarter post-launch.
Projected annual savings
~4 mil
Verizon projected that over the next year (2019), they'd save approx. 4 million on call center operations.
Sustainability
Carbon footprint
We reduced Verizon’s carbon footprint by simplifying the previously overwhelming, 10-20 page billing statements down to 1 single page.
